How to Fix Low Voltage Display Issue on Imalent MS32 Flashlight?

We recently received feedback from some customers about an issue with their Imalent MS32 flashlights. After normal charging, when reconnecting the battery pack to the flashlight head, the screen displays a low voltage warning, preventing the flashlight from turning on.

Our engineering team has investigated this matter and identified the likely causes and solutions.

What's Causing the Issue?

The problem typically occurs due to:

1. Contact Surface Oxidation: Environmental factors like humidity can cause oxidation on the contact surfaces between the battery and flashlight, reducing conductivity.

2. Spring Position Issues: The positive electrode spring may not properly reset due to various factors, leading to decreased current conduction.

Easy Fix You Can Do Yourself

Don't worry - this is a simple issue you can resolve in just a few minutes! Here's our step-by-step solution:

What you'll need:

• A blade or similar thin tool

• Your Imalent MS32 flashlight

Step-by-step instructions:

1. Clean the contact surfaces: Gently use the blade to remove any oxidation from the metal contact points where the battery pack connects to the flashlight head.

2. Reset the spring: Gently adjust the positive electrode spring with your finger to ensure it's in the proper position, allowing for optimal contact.

For visual guidance, watch our tutorial video:
MS32 Fix Demonstration Video

Proven Results

Customers who experienced this issue have successfully resolved it by following these simple steps. The fix restores proper conductivity and allows your MS32 to function at its full 200,000-lumen capacity again.

Preventive Tips

To minimize future occurrences:

• Store your flashlight in a dry environment

• Occasionally inspect and clean the contact surfaces

• Ensure the spring returns to its proper position when reassembling

If you continue to experience issues after trying this solution, please don't hesitate to contact our customer support team at [your support email/contact page].

We're committed to ensuring you get the most out of your Imalent products!

@Frode Derksen --- Throughout the entire validation testing process, we greatly appreciate Frode Derksen's understanding, support, and feedback. Once again, thank you very much!