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1)Q: Why won’t my DT70/DN70/DT35/DN35 turn on?
2)Q: When I am charging my Imalent DT70/DN70/DT35/DN35, only the battery signal is blinking, it doesn’t charge.
A: This is because the cap was not screwed on tightly enough, take the cap off and screw on again firmly.
3)Q:What is the color temperature of IMALENTs cold white light flashlights LED?
A:Our color temperature is about 6000K to 6500K….
4)Q: Why does the flashlight’s lens get foggy?
A:The reasons contributing to a foggy lens are as follows:
1.The heat-conducting glue used traps in too much moisture, the moisture is then vaporized onto the lens due to the heat from the light.
2.The assembly environment is too humid.
3.The flashlight body runs too hot once turned-on, some vapour may congeal when touching the glass.
5)Q:I am planning to buy an IMALENT flashlight, where can I buy it?
A: We primarily sell our flashlights from our distributors. If you are interested in our products, please check out our distributor page to find your local distributor. If there is no distributor in your country, or they are out of stock, feel free to purchase from this website, or you can email us at firstname.lastname@example.org
6)Q: Do you ship worldwide?
A: We ship to those countries where we are without a distributor or dealer, or our distributor or dealer without stock.
7)Q: Why does the remote controller on EU06 doesn’t work?
A.First, ensure to turn on the flashlight before you use the remote control.
Second, ensure the remote control indicator and the signal receiver on the flashlight is on the same line.
Third, exchange the battery inside the remote control.
8)Q: My Imalent DN11/DN12 sometimes won’t turn on!