Hi Franklin Parkinson,
Thank you for taking the time to share your experience with our MS03 and EDC G36 flashlights. We truly appreciate your honest feedback.
We’re thrilled to hear that you’re impressed with the brightness and performance of both lights — that’s exactly what we aim for with our products.
At the same time, we sincerely apologize for the issues you’ve encountered with the buttons and the holster. We understand how frustrating it can be when functionality doesn’t meet expectations, especially when it leads to accidental incidents like the holster damage or unintended mode changes.
Your feedback is incredibly important to us, and we’ll make sure to share it with our product development team for future improvements. We’re constantly working to enhance the user experience, and comments like yours help us identify areas where we can do better.
If you’d like further assistance or have more details to share, please don’t hesitate to reach out to our customer service team at info@imalent.com. We’d be happy to help.
Thanks again for your support and for choosing our products. We hope the lights continue to serve you well despite the button issues.
Imalent Flashlight
